I would like to say thanks for bringing your system to our attention. It has brought many company problems to focus.
We had a difficult time keeping track of our service technicians, not only going to their first job in the morning and leaving their last job at night, but where our trucks are going all day long, how fast their going and especially when we can’t seem to connect with them on their 2-way radios or cell phone we can “see” exactly where they’re at.
Over the past 22 years that we’ve been in business we’ve had to operate on a trust basis and quickly found out that this “system” didn’t work. Our technicians were doing “side jobs” and using trucks for their own personal use after house and on week ends. This also presented a problem with our Insurance Company. Once w technicians arrives back home he is to use his own personal vehicle, and out Company van is to stay at that location until he either goes out on an emergency service call or leaves the next day for his first call of the day. As you might have guessed, quite a few of our men were using the vans for a multitude of reasons (excuses) and one of them had an accident that didn’t make sense. If we had the GPS System on all our vans at that time, we could have found out how fast he was going, and his exact position on the road, which would have helped us determine if he was telling the truth, as there didn’t seem to be any witnesses.
Since having your GPS System installed, we have cut down on the excuses and stories about what they’re doing, where they’re at, and their speed at any time, day or night, and that has stopped 95% of the misuse of our vehicles. Our technicians are actually calling in and asking if they can use the can for personal use, and what they’re using it for. We’re so glad that they’re being honest, that it’s easier to say “yes” which makes for better employer/employee relations.
So, thanks again for your product and your assistance in setting us up, it was well worth the time and the cost.